When do I give a key to my dog walker?
You will provide 2 sets of keys at the time of your consultation. One for your dog walker and another set to be held at the office for emergencies, lockouts, or in case your key should unexpectedly stop working.
What is your cancellation policy for regular daily walking services?
We have a 24-hour cancellation policy. If you cancel with more than 24 hours notice, we will be happy to credit you for your walk. Walks cancelled with less than 24 hours will not be refunded as we will have to pay your dog walker. (Membership walks cancelled will not be credited.)